Zoho CRM and Creator for Manufacturing

Client: Panda Windows & Doors


Project Brief: Panda Windows & Doors designs and engineers state-of-the-art custom glass wall systems that cater to the needs of both residential and commercial markets.


They engaged us to build two Zoho Creator custom applications.  The first one is used on their manufacturing production floor to track customer orders through the entire production process.  It is available on monitors at each production station and allows an operator to update the status of the order, input Quality Assurance data and move the order to the next station all by using a barcode scanner.  Project managers use the admin interface to monitor progress of orders in the production process and identify bottlenecks.


The second custom Creator application helps their internal and external sales representatives generate custom proposals.  It allows them to choose from a wide variety of custom configurations and pricing for both commercial and consumer customers.  We also worked with them to optimize the use of SalesIQ in generating leads on their website and integrated it with Zoho CRM.  When a lead is converted in the CRM, it is integrated with the Proposal application and when the proposal is accepted it integrates with the production application so that customers can be tracked from initial contact through the entire sales and production process.




Technologies

  • Zoho SalesIQ
  • Zoho CRM
  • Zoho Creator